privacy policy
Your privacy matters to us. At Kidproducts (“we”, “us”, or “our”), we’re committed to protecting your personal data and being transparent about how we use it. This Privacy Policy explains what information we collect, how we use it, and the rights you have under the UK GDPR and data protection laws.
By using kidproducts.co.uk, you agree to the practices described here.
1. Who We Are
Kidproducts is an online store based in the UK. We provide thoughtfully designed, affordable, and sustainable products for parents and families. For data protection purposes, Kidproducts is the Data Controller responsible for your personal information. You can contact us at: hi@kidproducts.co.uk
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2. What Information We Collect
We only collect the information we need to run our store and improve your experience. This may include: Contact details: name, email address, phone number, delivery address. Order details: what you bought, when, and how you paid. Payment details: securely processed by trusted third-party providers (we never store full payment card numbers). Account details: if you create an account, we store your login info. Communication history: emails or messages you’ve sent us. Website usage data: cookies, IP addresses, and analytics data to help us improve our site.We do not knowingly collect or process data from children under 18.
3. How We Use Your Information
We use your personal data to: Process and deliver your orders. Provide customer service and support. Send service updates (e.g., order confirmations, delivery notifications). (With your consent) send you news, offers, or product updates. Improve our website and services. Comply with legal obligations (e.g., tax, fraud prevention).
4. Sharing Your Data
We only share your data with trusted third parties when necessary, such as: Delivery companies to get your order to you. Payment providers to securely process transactions. IT and marketing providers who help us run our website and communications. We never sell your personal data to anyone.
5. Legal Bases for Processing
Under UK GDPR, we must have a legal basis for processing your data. We rely on: Contract: to fulfil your orders and provide our services. Consent: when you sign up to receive marketing emails. Legal obligations: for record-keeping, tax, or regulatory compliance. Legitimate interests: to improve our services and protect our business.
6. Your Rights
You have the following rights under data protection law: Access – ask for a copy of your data. Correction – update or fix inaccurate details. Erasure – request deletion of your data (“right to be forgotten”). Restriction – limit how we use your data. Data portability – request your data in a machine-readable format. Objection – opt out of certain uses (like marketing). Withdraw consent – unsubscribe or change preferences at any time. To exercise your rights, contact us at hi@kidproducts.co.uk.
7. Cookies and Tracking
We use cookies and similar technologies to: Make our website work properly (essential cookies). Understand how visitors use our site (analytics). Improve your shopping experience (personalisation). You can manage cookies in your browser settings. For full details, please see our Cookie Policy.
8. How Long We Keep Your Data
We only keep your personal data for as long as necessary: Orders and payments: kept for at least 6 years (legal requirement). Marketing emails: until you unsubscribe. Account data: until you close your account. After that, your data is securely deleted or anonymised.
9. Data Security
We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access. However, no system is 100% secure, so we cannot guarantee absolute security.
10. International Data Transfers
Sometimes our third-party providers may process data outside the UK/EEA (for example, in the US). When this happens, we ensure safeguards are in place (such as standard contractual clauses) to protect your information.
11. Updates to This Policy
We may update this Privacy Policy occasionally. The date at the top shows when it was last updated. Significant changes will be communicated on our website or by email.
12. Contact Us
Last updated: [2025/08/19]
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